| Our Commitment to Privacy
Our Privacy Policy was
developed as an extension of our commitment to combine the highest-quality
services with the highest level of integrity in dealing with our
clients, families, donors and community partners. The Policy is
designed to assist you in understanding how we collect, use and
safeguard the personal information you provide to us and to assist
you in making informed decisions when using our site and our services.
This statement will be continuously assessed against new technologies,
business practices and our customers' needs.
What Information Do We Collect?
When you visit our Web site you may
provide us with several types of information: personal information
you knowingly choose to disclose such as donor information and Web
site use information collected on an aggregate basis as you and
others browse our Web site.
1. Personal Information You May
Choose to Provide
Credit Card Information
If you choose to make a donation via
our web site you will be required to provide personal information.
For example, you will need to provide the following information:
- Name
- Mailing
address
- Email
address
- Credit
card number
This
information is not shared, traded, sold or otherwise shared.
Email Information
If you choose to correspond further
with us through email, we may retain the content of your email messages
together with your email address and our responses. We provide the
same protections for these electronic communications that we employ
in the maintenance of information received by mail and telephone.
2. Web Site Use Information
Similar to other commercial Web sites,
our Web site utilizes a standard technology called "cookies"
(see explanation below, "What Are Cookies?") and Web server
logs to collect information about how our Web site is used. Information
gathered through cookies and Web server logs may include the date
and time of visits, the pages viewed, time spent at our Web site,
and the Web sites visited just before and just after our Web site.
This information is collected on an aggregate basis. None of this
information is associated with you as an individual but allows us
to accurately track anonymous traffic on our Web site. We do not
create individual profiles of visitors to our Web site and we do
not have a database of individual profiles of each visitor.
What Are Cookies? Cookies
are a feature of Web browser software that allows Web servers to
recognize the computer used to access a Web site. Cookies are small
pieces of data that are stored by a user’s Web browser on the user’s
hard drive. Cookies can remember what information a user accesses
on one Web page to simplify subsequent interactions with that Web
site by the same user or to use the information to streamline the
user’s transactions on related Web pages. This makes it easier for
a user to move from Web page to Web page and to complete commercial
transactions over the Internet. Cookies should make your online
experience easier and more personalized.
How Do We Use Information We Collect
from Cookies?
We use Web site browser software tools
such as cookies and Web server logs to gather information about
our Web site users’ browsing activities, in order to constantly
improve our Web site and better serve our customers. This information
assists us to design and arrange our Web pages in the user-friendliest
manner and to continually improve our Web site to better meet the
needs of our customers and prospective customers.
Cookies help us collect important business
and technical statistics. The information in the cookies lets us
trace the paths followed by users to our Web site as they move from
one page to another. Web server logs allow us to count how many
people visit our Web site and evaluate our Web site’s visitor capacity.
We do not use these technologies to capture your individual email
address or any personally identifying information about you although
they do permit us to send focused online banner advertisements or
other such responses to you.
How Do We Protect Your Information?
Information Security. We utilize
encryption/security software to safeguard the confidentiality of
personal information we collect from unauthorized access or disclosure
and accidental loss, alteration or destruction.
Evaluation of Information Protection
Practices. Annually, our operations and business practices are
reviewed for compliance with corporate policies and procedures governing
the security, confidentiality and quality of our information.
Employee Access, Training and Expectations.
Our corporate values, ethical standards, policies and practices
are committed to the protection of customer information. In general,
our business practices limit employee access to confidential information,
and limit the use and disclosure of such information to authorized
persons, processes and transactions.
How Can You Access and Correct Your
Information?
You may request access to all your
personally identifiable information that we collect online and maintain
in our database by emailing privacyofficer@ddrcc.com.
It may take up to 45 days to process
this request.
What about Legally Compelled Disclosure
of Information?
We may disclose information when legally
compelled to do so, in other words, when we, in good faith, believe
that the law requires it or for the protection of our legal rights.
What About Other Web Sites Linked
to Our Web Site?
Please be aware that we are not responsible
for the practices employed by Web site linked to or from our Web
site nor the information or content contained therein. Often links
to other Web sites are provided solely as pointers to information
on topics that may be useful to the users of our Web site.
Questions or comments regarding this
policy, or the administration of DDRC’s Privacy practices may be
directed to the Privacy Officer by email to
privacyofficer@ddrcc.com
or in writing to:
Privacy
Officer
DDRC
4631
Richardson Way SW
Calgary,
Alberta T3E 7B7 |
